Deputy Manager (front) / North Division – Hoàn Kiếm-Hà Nội Nhân viên chính thức

Currently, a partner of JWORK – A Japanese company specializing in Non-life Insurance based in Hanoi, needs to recruit Deputy Manager (front) / North Division to work in Hoan Kiem, Hanoi.

◆ NEED TO DO
• Achieve budget of the Division
• Service all assigned Company’s clients
• Manage & develop client portfolio

CONTEXT: All classes of insurance business in Vietnam

DIMENSIONS: Gross Written Premium, Underwriting profit, Loss ratio

KEY OUTPUTS:
1.Client services:
– Timely renew insurance policies
– Follow up client’s growth & requirements
– Design insurance program matching with client’s requirement
– Negotiate Terms & Conditions with clients
– Keep & develop the relationship with clients
– Conduct Insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)
– Arrange risk surveys
– Provide consulting services to clients
– Explore new clients

2. Business Administration:
– Assist supervisors to handle client services
– Prepare and submit the Quotations to clients as per Division’s Guidelines
– Check the policies issued by Business Processing
– Plan client meeting schedules
– Premium Collection
– Guild & support Marketing back staff

3. Co-ordination with other Divisions:
– Cooperate with Claim staff for claim matters of assigned clients
– Cooperate with Underwriting Division for daily works as well as arising matters related to Underwriting process, survey schedule, facultative
Reinsurance arrangement
– Cooperate with Reinsurance and Business Processing for policy issuance
– Cooperate with IT for report & supporting tool
– Cooperate with Accounting Section for Premium collection
– Cooperate with Legal for compliance issues

4. Staff coaching
– Coach & supervise Executive Marketing staff to provide the best service to clients
– Support Marketing executives staff in their daily works
– Training new Marketing staff

5. Reports
– Timely prepare periodic reports as required by the Company
KEY PERFORMANCE INDICATORS:
• Gross Written Premium
• Renewal ratio
• Loss Ratio
• OS premium

◆ NEED TO KNOW
QUALIFICATIONS:
o University Graduation.
o English fluency.
o Japanese speaking fluency is preferred

SKILLS/KNOWLEDGE:

o Sound knowledge of general insurance
o Deeply understand all insurance products
o Strong communication and interpersonal skills o Strong marketing sense
o Management skill o Good Presentation & negotiation skill

EXPERIENCE:
o At least, 3 years of experience in activities of Non-life Insurance is compulsory for candidates without Japanese fluency
o Or no non-life insurance experience is accepted for candidates with Japanese fluency; 2 years of experience in managerial / supervisory responsibility is preferred.

COMPETENCIES:
• Applying Technical Knowledge
• Being Ethical & Compliant
• Collaborative Relationships
• Communicating with Impact
• Customer Focus
• Developing Self, Direct Reports & Others
• Driving Results
• Managing Execution
• Problem Solving
• Building Effective Teams
• Managerial Courage
• Business Acumen
• Dealing with Ambiguity
• Organisational Savvy
• Strategic Agility

◆ Contact:
– website: https://jwork.vn/
– Email: [email protected]
– Phone: 028 39256675

Tagged as: Dịch vụ khách hàng, Quản lý điều hành